325 Convention Center Drive
Las Vegas, NV 89101
Levels I & II: August 21-24, 2017
Levels III & IV: November 6-9, 2017
All courses are held at the Marriott, Las Vegas, Nevada.
The first part of the Academy, Levels I & II, is held August 21-24, 2017. These four days of courses begins you with the everyday challenges facing EMS leaders by inverting the way you think about running an EMS organization. Learn to manage with leadership in mind. Topics addressed in Level I include:
How to blend the roles of both leading and managing and how to know the difference;
The essential components of a thriving ambulance service;
How the leader impacts recruitment and retention;
How to create an ambulance service culture people want to join;
Strategies for recruiting the right staff;
How to improve each member’s performance;
How to deal with troublemakers;
How to recruit today’s young people; and
How to strengthen the relationship with the medical director.
Level II addresses with each participant’s personal leadership challenges, moving beyond management to the art and practice of leading. Leaders see destinations and inspire people to move toward those destinations. This level prepares you to reflect on the basics of leadership and the leadership tools of listening, imagining and storytelling. Specifically, this level addresses:
The characteristics of responsible leadership;
Barriers to leadership;
The ingredients to inspiring people to follow;
Using a council process to increase listening and talking;
Listening to what needs to change and imagining a future;
The EMS leader’s guide to storytelling;
How history continues to influences our actions and stories today;
Finding the time to lead;
Managing and leading up; and
How to lead and inspire generation X, Y, and Me.
The second part of the Academy, Levels III & IV, is held November 6-9, 2017. Become the best EMS leader you can be with advanced courses. Building upon previous levels, the EMS Leadership Academy Level III tackles moving the EMS organization forward, making change and ensuring the organization avoids trouble and continues to be a place good people want to work. Specifically, this level addresses:
Identifying what really matters to you, your customers, the public and your organization;
Rethinking the entire concept of quality and how it applies in EMS;
Clarifying a destination that matters to what your organization does everyday;
Understanding why change so difficult;
What is strategic alignment and who cares;
The Balanced Score Card as a tool for change and forward movement;
Working with measurements and variables; and
How to lead and manage change.
With a solid foundation in leadership, Level IV participants set the agenda in a facilitated, retreat-style session that focuses specifically on each participant’s leadership roles and organizational challenges. Participants come with the specific challenges they are facing in their roles and in their organizations. Utilizing an “open space” format, participants choose the topics. Brief presentations are made on the topics and the balance of the allotted time is used to workshop each topic with discussion, exercises and the sharing of best (and worst) practices. In the process, each leader is able to workshop his or her leadership challenges.