Resource Library

Resource Library
Knowledge is power that controls access to opportunity and advancement.

SafeTech Solutions empowers EMS leaders by giving them the tools and information they need to succeed. We believe in learning from others and sharing best practices. Please use the materials provided in this library archive to educate yourself, state and local government leaders about the challenges facing EMS and potential ways to address them.

Leadership

EMS Syndrome: The Chronic Disease of EMS

Understand the causes and symptoms of this affliction and work to mitigate its debilitating consequences. By John Becknell, PhD.

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Four Questions to Help You Become a Better Leader

Managers are not change agents, and the absence of leadership shows up when something needs to change, improve or be created. By John Becknell, PhD.

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Leadership Succession and Attracting a New Generation to Lead

By neglecting to be models that young people want to emulate, many view leadership as large, onerous, lonely and unappealing. By John Becknell, PhD.

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What is a Leader in EMS?

Eight questions define a true leader. By John Becknell, PhD.

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How to Reduce Your Agency’s Suck Factor

Five questions every EMS leader should ask employees about their perceptions of the organization. By John Becknell, PhD.

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EMS Leaders Learn from the Experience of Following

A trip to Vietnam shows how our ability to lead is enhanced by understanding what compels others and ourselves to follow. By John Becknell, PhD.

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How to Use Crisis to Build Relationships

Instead of taking a reflexive action, think about ways to turn crisis into an opportunity to strengthen relationships. By John Becknell, PhD.

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Why the Best EMS Leaders Are Actually Teams

When taking a closer look at big accomplishments, we don’t find lone leaders — we find great groups and teams. By John Becknell, PhD.

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Leading Difficult Change: It’s Not What You Think

Too often, leaders get caught up in leading the technical and operational aspects of change and don’t budget time and energy for leading their people. By John Becknell, PhD.

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Field Supervision

Five Surefire Ways to Ruin an EMS Field Supervisor

Field supervisors perform an important job, but they often do so without executive leaders understanding and valuing the role. By John Becknell, PhD.

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Seven Traits of Great Field Supervisors

Next time you’re looking to hire for the position, look for someone with these characteristics. By John Becknell, PhD.

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EMS Operations

You Can Call Me Al, or Why Job Titles Matter

Select an approach to job titles that reflects the issues and needs of modern EMS leaders. By John Becknell, PhD.

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Strategic & Financial Planning

Planning is an Ongoing Process

Lakes Region EMS uses an annual planning retreat to set priorities and directions for the coming year. By John Becknell, PhD.

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Rural EMS

Rural Ambulance Service Leader’s Survival Guide

Download this free resource designed for rural ambulance leaders in North Dakota to help you handle the challenges of rural EMS in your state. Courtesy of SafeTech Solutions.

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The Real Cost of Volunteerism in EMS

Volunteerism has given the public the wrong impression about the skill and quality of the worker. By John Becknell, PhD.

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Let Go of Reimbursement

Teach the public to fund EMS as a public good, not simply as a means of transport to the hospital. By John Becknell, PhD.

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Rural EMS Faces Its Own Emergency

A commentary on the challenges facing rural EMS, published in American City & County Magazine, Feb. 4, 2015. 

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